Return & Refund Policy
Last Updated: 06-04-2026
1. Overview
At Precisalign, operated by Precisaligner Pvt. Ltd., we strive to ensure that our customers receive high-quality products. If you are not satisfied with your purchase, please review our return and refund policy below.
2. Eligibility for Returns
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect
- The request is raised within 48 hours of delivery
- The product is unused and in its original packaging
3. Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return:
- Used or opened products
- Products damaged due to misuse or improper handling
- Any item not in its original condition
4. Return Process
To initiate a return:
- Contact us within 48 hours of delivery
- Share your order details and clear photos/videos of the issue
- Our team will review and confirm eligibility
Once approved, return instructions will be provided.
5. Refunds
- Refunds are processed only after inspection and approval of returned products
- Approved refunds will be credited to the original payment method
- Processing time: 5–7 business days
6. Replacement
In case of damaged or defective products, we may offer:
- Replacement of the product, or
- Refund, based on product availability and customer preference
7. Shipping Charges
- Shipping charges (if any) are non-refundable
- Return shipping costs may be covered only in case of defective or incorrect items
8. Cancellation Policy
- Orders can be cancelled only before shipment
- Once the order is shipped, cancellation is not possible
9. Contact Information
Precisaligner Pvt. Ltd.
No.22A/2, Thadikombu Road, 1st Floor
Tamilnadu Hardware Upstairs
Opp to Ola Showroom
Dindigul – 624001, Tamil Nadu, India
📧 precisalign@gmail.com
📞 7305940901
